Support Windows Vista Setup

Create a new dialer in Windows Vista...

Dialup Set up in Windows Vista

  1. Open the Start Menu and select "Connect to."

    Start Menu
  2. Select the option to "Set up a connection or network."

    Setup a connection
  3. Select "Set up a dial-up connection" and click "next."

    Setup dialer
  4. Enter your local access number in the field labeled "Dial-up phone number." You can find your local access number using our Support Number Database online. Enter your hcis.net user name in the box labeled "User name" and your hcis.net password in the box labeled "Password." Once you have entered all that information, select the "Connect" button.

    ISP Info
  5. Windows will now attempt to use your new dialup connection before saving your work. If you would like to interrupt this process and save, click the button labeled "Skip" below.

    Testing Connection
  6. If you skipped the initial connection attempt, or your attempt to connect otherwise failed, you will be presented with three options:

    • Try Again. This will simply instruct your computer to re-try the connection.
    • Diagnose the problem. If you did not intentionally interrupt the connection attempt, this may be a good option. Dialup diagnostics are beyond the scope of this document.
    • Set up the connection anyway. If you intentionally skipped the test connection, this is probably the option you were intending to use.

    Test Failed
  7. Once your connection has been sucessfully created, you will get the following screen. Select the "close" button.

    Connection Ready
  8. To connect to the internet, click the Start Button, select "Connect to," and then select the connection that you just created.